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Problem with HTTPS in Jira Software(Linux)

Nataliia Pavlenko

When I want to create the Keystore, I don't know where I can do this and specifically how.

I don't understand where I need do this command:

<span><</span>JAVA_HOME<span>></span>/keytool -genkey -alias jira -keyalg RSA -keystore <span><</span>Jira_HOME<span>></span>/jira.jks

Accepted answers

Charlie Misonne

Hi Natalia,

Welcome to the Atlassian Community.

You have to run that command on Jira's server. And you need to replace those placeholders.

<JAVA_HOME> by: the bin directory of your java installation
Example: /usr/java/jdk1.8.0_121/jre/bin
The exact location really depends on your setup
<Jira_HOME> by: the data directory of your Jira instance (not the install directory)

More information about this procedure can be found on this page.

All comments

Charlie Misonne

Hi Natalia,

Welcome to the Atlassian Community.

You have to run that command on Jira's server. And you need to replace those placeholders.

<JAVA_HOME> by: the bin directory of your java installation
Example: /usr/java/jdk1.8.0_121/jre/bin
The exact location really depends on your setup
<Jira_HOME> by: the data directory of your Jira instance (not the install directory)