Epic children are hidden within Epics on Team Board

Question

Hi there,

I am new to Jira Cloud. When I add stories to an Epic, they appear how I would expect when I am actually on the Project Board. In the Backlog, you see the Story and it adds the coloured Epic label.

We have a team board that is pulling in stories from different projects based on a filter. Instead of the Epic child story appearing on its own in the board Backlog with the label, it is only contained *within* the Epic itself and you can't find the story until you click on the Epic.

What I see on team board - this Child Issue is the only place I can find VACAD-20:

What I see on project Backlog (what I want to see!)

How can  I configure the board so Epic children are not hidden within Epics?

Trudy P Claspill · Answer

@Carl Screwvala

See the answer I posted in response to another user on this thread.

The stories that are children of Epics from Team Managed projects are hidden in the shared board because the design of that type of board thinks they are Sub-tasks, based on the parent Epic Issue Key being stored in the "Parent" field rather than the "Epic Link" field in Team Managed project issues.

There is no work around for this at this time.

Trudy P Claspill · Answer

The method used to identify the parent Epic of a Story is different in a Company Managed project vs. a Team Managed project. In a Company Managed project the parent Epic Issue Key is stored in the "Epic Link" field in the child Stories. In a Team Managed project, the parent Epic Issue Key is stored in the "Parent" field of the child Stories.

The agile boards you can build based on saved filters is designed on the assumption that the Epic Link field is used to denote the parent Epic for an issue, and the Parent field is used to denote the parent issue (i.e. Story) for a Sub-task. The way the data is displayed is based on this assumption.

Since Team Managed projects don't use the Epic Link field, the data display will not be as you expect, in a board based on a saved filter.

Refer to this article and the comments therein for more information:

https://community.atlassian.com/t5/Jira-Software-articles/Multiple-boards-in-Business-and-Team-Managed-Projects-You-bet/ba-p/1719761

Jeremy White_f3vh4h · Answer

I am having the same issue and can find no workaround other than to avoid using Epics in next-gen projects.