Automation for Jira - using variable to edit a user picker field

Question

Hi

I am trying to use automation when an issue is created, to set the assignee and edit another user picker field with values from 2 user picker fields in a linked issue.

I am creating 2 variables, setting the values to them in a linked issue branch, then coming back to the main line to assign and edit the created issue.

The assigning part works fine. But I can't get the edit of the other field working. The error I'm getting is invalid JSON.

I've tried a few different ways (the variable is called pm):

{
"fields": {
"customfield_16457": {{pm}}
},
}

{
"fields": {
"customfield_16457": {{pm.accountId.asJsonObject("id")}}
},
}

What should the JSON be when using a variable? Or is this a case where a variable will not work?

Julia Foden · Answer

Hi @Gareth Cantrell and @Darryl Lee

I was not able to use the smart value in the basic edit - it seemed not to recognise the variable as a smart value.

Hi @Sam Harding

Thanks for spotting the trailing comma. Another problem with my JSON was that I didn't have "" around the smart value.

But this did not solve the problem.

It turned out that the variable was the account id, so the solution that worked was this:

{
   "fields": {
      "customfield_16457": { "id": "{{pm}}" }
   }
}

Thanks all for your suggestions.

Sam Harding · Answer

Hi @Julia Foden

The answers suggested by the others in this thread are good advice, and I recommend following their suggestions. In your particular case, the reason it is not valid JSON is because of the trailing commas after your 'fields' entry. Removing the commas will make the JSON valid.

Cheers

Sam

Darryl Lee · Answer

Agree with Gareth - I believe you should be able to use {{pm.accountId}} in the Basic Edit function without having to deal with JSON at all:

The UI is a bit fiddly though:

You have to start typing {{ for it to show that Smart values are valid there.

Also, I don't think you'll need to use asJsonObject("id").