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Automation rule to look up issues and send emails by assignee

Yulia Zhyliaieva

Hi!

I need to come up with an automation rule that does the following:

- Runs search for issues in a project

- Sends separate emails to reporters with the following info:

- List of issues that they reported

Problem: far I can only come up with a filter that sends a list of all issues to all reporters. What I need is for every reporter to receive an email with only the issues reported by him / her

Accepted answers

Muhammad Ramzan_Atlassian Certified Master_

Hi,

Please create a filter reporter=currentuser and project =your project

Create a group whome you interested to send emails, add users and subscribe this filter to that group . For filter frequency, you can set as per needed.

Now each reporter will receive email with issues they reported.

Please change the above query as needed

All comments

Muhammad Ramzan_Atlassian Certified Master_

Hi,

Please create a filter reporter=currentuser and project =your project

Create a group whome you interested to send emails, add users and subscribe this filter to that group . For filter frequency, you can set as per needed.

Now each reporter will receive email with issues they reported.

Please change the above query as needed

Yulia Zhyliaieva

I still have a question. I run a search based on the following filter:

Project = "X" and StatusCategory !=Done

Should I add the reporter = currentuser to this filter?

Who should the email be sent to? There is a "reporter" option, but so far every reporter receives a list of all issues. will this reporter = currentuser solve the problem?

Muhammad Ramzan_Atlassian Certified Master_

Yes, please you need to add it in the query otherwise, user will receive all issues.

If you add that part then user will only receive issues which they reported.

Yulia Zhyliaieva

The rule failed:

As there is no issue present, cannot get the value of the field:assignee

However, the filter gave out two issues, in both of them I am the assignee.

Could not send email, the 'To' address field is empty. If you have referenced a field it may be empty.

In the rule I stated to send an email to assignee.

Can that happen because the autorul runs for a Next-Gen project, and assignee field has some different parameters in JIRA?

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