Error message when closing tasks

Question

Hello,

I have the following very annoying issue: when using the "my tasks" macro I have a list of tasks that have been assigned to me.

after finishing these tasks, when I try to close them, they will not "close" I get an error message from the system and they are simply stuck in their open state.

The error message reads: "Oops! Your task change couldn't be saved.
There could be a few reasons for this.  Dismiss"

But I cannot do anything about it.

Any ideas on how to solve the issues?

Thank you,

Mihnea

Mihnea Serbu · Answer

Hello @Diego ,

thank you for the help on this.

in my case the situation is the exact opposite.

the issues comes especially when the tasks are older than a few days. I have tried checking the boxes very slow, or just one at a time, and the issue remains the same.

I can make a video to share the exact behaviour, but I would prefer to put it in a private conversation

Thanks,

Mihnea

Diego_88dj6o · Answer

Hello there @Mihnea Serbu !

After I read the behavior you described, I believe that there is a chance that you are affected by one of these reports:

* Checking tasks on newly created Software Project spaces are not working
* Checking/unchecking tasks very fast on a page gives error

If you are checking multiple tasks on the same page "very fast", try checking them slowly and see if the behavior still comes up.

There is also a third report that does fit the behavior you are facing:

* Completing simple tasks or tasks from 'Task Report Macro' is unreliable

Let us hear from you!

Dominic Lagger · Answer

Hi @Mihnea Serbu

This is strange.

I would suggest you, to contact the atlassian support. Perhaps they can check your system.

Regards, Dominic