Why does my Jira Gadget in Confluence show during edit, but goes blank after publish?

Question

I'm trying to add a Jira gadget to a Confluence page. The gadget shows up fine when I initially add it when the Confluence page is in edit mode. And usually when I then first publish it it shows up fine. But then if I do a refresh, the frame remains but the gadget content goes away. Does anyone have an idea why this might be happening? Have I maybe missed a specific setting somewhere?

I don't see anything in the Confluence "General Settings" with regards to allowing gadgets from elsewhere. However, when I am in edit mode and go to Insert/View More/External Content, all of our Jira gadgets show up there and appear to be available for use.

We're on Jira Cloud. Thanks in advance!

Brad

Tinker Fadoua · Answer

Glad it is finally working for you :)

Brad Lackey_hmds3s · Answer

Thanks, @Tinker Fadoua !  I was just about to enter this, and I've noticed that my 2-dimensional filter that I added to my Confluence page is now displaying data as expected. Even following multiple refreshes. And I had others on my team try it as well. It appears to be working as expected now.

Appreciate your feedback!

Tinker Fadoua · Answer

@Brad Lackey please click here then submit a support ticket to Atlassian.

Don't forget to share with us please the fix.

Best,

Fadoua