nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Download and Upload de document

Wanina Sanches Pires

Hello, can you help me. How do I allow files to be uploaded and downloaded via the JIRA Service Desk (Help Center). My client can only upload on opening and cannot download any files that I send. Can you help me?
Thanks
Wanina

Accepted answers

The attachment needs to be added in public comment for the customer to see it.

If that's added in public comment, check with permissions.

Community thread here for help!

https://community.atlassian.com/t5/Jira-Service-Management/Attach-Files-and-download/qaq-p/611880

Thanks,
Pramodh

All comments

The attachment needs to be added in public comment for the customer to see it.

If that's added in public comment, check with permissions.

Community thread here for help!

https://community.atlassian.com/t5/Jira-Service-Management/Attach-Files-and-download/qaq-p/611880

Thanks,
Pramodh

Wanina Sanches Pires

Thank you Pramodh, Thank you so much

Great!

If it helped you solve the problem, please accept the answer :-)

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