How to use my app(OAuth 2.0 (3) for other users to access Jira, created in "developer.atlassian.com"

alok.mishra.3

I am trying to access Jira using oAuth 2.0 (3LO) apps , created my app on "https://developer.atlassian.com/console/myapps" , granted all permission to this app.

I am able to access my Jira account,it is working fine, When trying access with other user credential , it is prompting 

"You don’t have access to this app.

This application is in development - only the owner of this application may grant it access to their account."

How to resolve this?Below is the request which I am using .

https://auth.atlassian.com/authorize? audience=api.atlassian.com& client_id=YOUR_CLIENT_ID& scope=REQUESTED_SCOPE_ONE%20REQUESTED_SCOPE_TWO& redirect_uri=https://YOUR_APP_CALLBACK_URL& state=YOUR_USER_BOUND_VALUE& response_type=code& prompt=consent

Dario B

Hello @alok.mishra.3 ,

Welcome to the Atlassian Community!

I might not be the best person to answer development related questions, however, in the OAuth 2.0 (3LO) apps documentation, in the section named Publishing your OAuth 2.0 (3LO) app, I can read: 

Publishing your OAuth 2.0 (3LO) app

When you create an OAuth 2.0 (3LO) app, it's private by default. This means that only you can install and use it. If you want to distribute your app to other people, you must make it public.

1. Go to the Developer Service Desk, select 3LO Apps > Distribute apps using Cloud APIs (3LO), and create a ticket.
2. Wait until your ticket is approved.
3. From any page on developer.atlassian.com, select your profile icon in the top-right corner, and from the dropdown, select Developer console.
4. Select your app from the list.
5. Select Distribution in the left menu.
6. Enable the toggle switch in the Make your app public section.

Your app is now public and can be used by others.

Note that making your app public does not make it available on the Atlassian Marketplace. Listing an OAuth 2.0 (3LO) app on the Atlassian Marketplace is currently not supported.

 

Please review above text and see if it answer your question.

For further details, you may also want to review below post on the developers' community:

• https://community.developer.atlassian.com/t/oauth-2-3lo-testing-my-app-with-more-accounts-before-going-live/31313

 

Finally, for the future, please notice that this is not the best place to get help on development  related questions. The right resources are listed in https://developer.atlassian.com/resources. 

Specifically:

• Ask the Developers Community
• Create a Developer Support Request

 

 

Cheers,
Dario