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Update parent linked issue through automation or other method

Ahmad Sidawi_9aiykc

Hi all,

I'm looking to update the status of an issue which is linked through the Parent Link field, rather than a issue link or Parent task. I was hoping this is possible through automation or another method.

So scenario is:

Issue status is updated to 'Scheduled', update the Parent Link issue status to 'Scheduled'.

I've been trying to achieve this through Jira automation and none of the options (Parent issue, Linked issue) have achieved this.

Thanks for any help!

Accepted answers

Bill Sheboy

Hi @Ahmad Sidawi

Your rule in the image does not seem to match what you are asking. Have you tried something like this:

Trigger: issue transition to Scheduled
Branch: parent of issue
- Then Transition the issue to: copy from trigger issue

Best regards,

Bill

All comments

Bill Sheboy

Hi @Ahmad Sidawi

Your rule in the image does not seem to match what you are asking. Have you tried something like this:

Trigger: issue transition to Scheduled
Branch: parent of issue
- Then Transition the issue to: copy from trigger issue

Best regards,

Bill

Ahmad Sidawi_9aiykc

Yup, didn't work with either Parent or Epic. Had tried it yesterday. It doesn't pick up the Parent Link unfortunately.

You can see the id's and keys through the Parent Link so it could be possible to update an issue of a certain ID through automation perhaps?

Bill Sheboy

Thanks for that information. As follow-up questions:

Is this a Classic or NexGen project? (Parent field only works for NextGen, I believe.)

Please describe the issueType hierarchy you are trying to use, as it appears you have some custom types here.

Ahmad Sidawi_9aiykc

Ahhh its a classic project. That might be the issue. Is there any other route i can go instead? I'm starting to look into scriptrunner.

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