How to create Validation rule with a message for custom field with Jira on cloud?

Ankita Chattopadhyay

I have a requirement to create validation rule when ever Status is changed to Needs Prioritization, user points field must have a value. But I have options to create workflow and automation but not a validation rule with a message. Any idea how to achieve this?

Jack Brickey

Hi Ankita,

So is this a classic project or next-gen. For validation rule you need a Classic project. If you are an admin go to project settings > workflows and edit the workflow in diagram mode. Click on the transition into "Needs Prioritization" status and on the right you should see a pop up w/ properties, conditions, validator, post function, etc. Select Validator and then chose field modifed and select the field you want to have validated. Also you should provide an error message if the user does not add a value. Not you will also have to create a screen to be associated to the transition that includes the field on the screen. In so doing when a user goes to transition they will be presented w/ this screen and required to update the field. Note, you may actually want a Condition rather than a validation if you only require the field to have a value before the transition can happen vs. requiring the user to actually enter data as part of the transition.