Unable to create subtasks for any task

Question

I am unable to create subtasks for any task.

Whenever I click on subtasks icon on a task, add a task and hit enter..an entry is created but with an alert icon. Clicking on it always says "Check your connection".

I am pretty sure that my connection is okay. This is not a device specific issue as it's happening for everyone on my team.

Any suggestions appreciated.

Thanks

Monika Rani · Answer

@Aakash Choubey  Let me know if still, you are facing a problem. Atlassian Community is here to help you.

Monika Rani · Answer

Hi @Aakash Choubey ,

I hope it will help you. Please have a look at this solution. The error could be because of the new issue of view.

https://community.atlassian.com/t5/Jira-questions/We-couldn-t-create-the-subtask-Check-your-connection-then-give/qaq-p/1145274

Regards,

Monika