Best apporach to setup ?

Paul_0c0l24

We are looking to roll out JIRA Software and JIRA Service Desk across the company and looking for advice on how best to approach it? 

Any good runbook articles, video training courses etc? 

Worth hiring a contractor for a couple of weeks to do the initial setup?

around 20 users for JIRA and 10 for the service desk.

Thanks

 

 

Jack Brickey

Hi Paul, welcome to the Community. One thing I want to first mention, but you may already be well aware. I see you are on Free version but you plan to have more users than the Free allows so a move to Standard or Premium would be required at some point.

now as far as how to set it up there isn’t much advise I can offer without more info. Many new users of Jira can get started on their own with the support of trial and learn, the Community, Atlassian documentation and various video tutorials out there (even if dated). However, it rarely hurts to bring in a good consultant that focuses on Jira deployment. You can find Atlassian Partners in your area here - https://www.atlassian.com/partners 

if you can provide some details on you planned use cases I can share my thoughts and opinions.