can no set approvers list in the transition as add approval in workflow

Question

HI, can i set approvers list in the transition workflow? I'm able to set the approvers requirement in the workflow piece like next but can not see that approver list:

By the way i can set approvers list in request type, but I'm interesting to do it in one part of the workflow process not for type of request, example: Every ticket that come in and has been worked need to be approve before it is sent as resolved to client.

Regards,

Patricia Francezi_iDev_ · Accepted Answer

Hi @Sanny Dominguez

You can gather approvers information using a transition screen, in the "Send to approval" transition for example.

This screen would request the information before permiting, and you can also use as mandatory information to proceed.

Detailed info here https://confluence.atlassian.com/adminjiracloud/working-with-workflows-776636540.html

Section

Adding a transition to a workflow

John Funk · Accepted Answer

Hi Sanny,

You can use Automation For Jira or JMWE to set the value of the Approvers field when the issue is created. Or when it is moved to another status.

But you cannot set the value of the Approvers field at the same time you are checking to see if the issue has been approved (like you have in your screenshot). It must be set prior to that transition.