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How to clear out old issues from Done column?

JRodney Estrada

Hi,

How does a user who is the project lead and project admin on a 'Next-Gen' project, clear out old issues from the "Done" column? That option doesn't exist in the ellipsis pull-down menu on the "Done" column or anywhere else in the project settings.

Appreciate the help!

Accepted answers

Peter Bengov

Hi @JRodney Estrada

You can probably find the answer in this question also relevant for you: https://community.atlassian.com/t5/Next-gen-questions/How-to-clear-old-items-out-of-the-quot-Done-quot-column/qaq-p/852627

Specifically, per Atlassian Docs (https://support.atlassian.com/jira-software-cloud/docs/get-started-with-next-gen-projects/) you can:

To manually clear Done issues from your board, hover over the Done column and select More (…) > Clear Done issues.
Only project admins and Jira admins can clear Done issues.
Issues will be automatically cleared from your board 14 days after being moved to the Done column.

Joshua Sneed Contegix

Hi Rodney,

Per Atlassian's Get started with next-gen projects page:

Cards in the last column of your board are always categorized as done, meaning all work has been completed and the task has been carried out. If you’ve enabled the sprints feature, these issues won’t return to the backlog when you complete your sprint. If you don’t have the sprints feature enabled, these issues are automatically removed from the board after 14 days.

In the Search for archived issues after they're done section it also states:

After 14 days, issues in the done column will be removed automatically from your board and archived, so the board doesn't get cluttered.

Cheers!

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