Linking two Cloud Instances/Accounts

Manny Palafox

We currently have a single account/instance where we use Confluence, Jira Software, and Service Desk. In this single account/instance we take advantage of being able to link different tickets from the difference Atlassian products so we can easily reference and tie everything together nicely.

 

Long story short, we have a serious need to potentially, create a second completely separate Cloud account/instance of Jira Software. If we do, then we want to be continue to be able to link issues between the two cloud instances/accounts.

Is this possible and how do we do it? Sample data/workflows below:

Jira Software - 2nd account <> Jira Software - 1st account

Jira Software - 2nd account <> Confluence - 1st account

Jira Software - 2nd account <> Service Desk - 1st account

 

Thanks.

 

~m

Carlos Garcia Navarro

Hi @Manny Palafox ,

This page describes how you can link Jira issues in different instances:

For Cloud:

https://confluence.atlassian.com/jiracoreserver073/linking-issues-861257339.html#LinkingIssues-creatinglinktoissueonanotherjirasiteCreatingalinktoanissueonanotherJIRAsite

For Server:

https://confluence.atlassian.com/jiracoreserver073/linking-issues-861257339.html#LinkingIssues-creatinglinktoissueonanotherjirasiteCreatingalinktoanissueonanotherJIRAsite

You can connect Jira and Confluence using application links:

For Cloud:

https://confluence.atlassian.com/adminjiracloud/using-applinks-to-link-to-other-applications-779295829.html

For Server:

https://confluence.atlassian.com/doc/integrating-jira-and-confluence-2825.html

Hope it helps,