Jira Automation Round Robin Assignment Vacations

Rosa M Fossi

I know that I can round-robin assign tickets to a group / role / list of users, but how do I account for vacations / out-of-office users?   

I don't have the bandwidth to update every single automation when someone is out sick or on vacation.  Or update their group / role membership for that matter.   

Florian_8erf7n

Hi Rosa,

I think there is no automation possible right know. First of all Jira does not know who is available and who is not. And even if you find a way to fiddle it into the user account, there still is no way to make Jira getting some sense out of this information. 

As of now I don’t know any plugin on the marketplace that can do the job.

The best thing you can do is to hand in a feature request and be patient.

If this critical for you then your company can look for an Atlassian Partner to implement this feature for you. https://partnerdirectory.atlassian.com  But I think this will cost a few bucks.