I would like to create an automation rule that when a Service Desk ticket is raised (Bug Issue Type created), an Issue will be created in a corresponding Jira Software Project. I am able to do this for one Project but I want to do it for multiple (about 12).
I don't want to create an automation rule per project (12 rules). I want to create 1 rule that encompasses all Products/Projects. "I Rule to Rule them all", lol.
But I am confused as to how to assign an OR. For example:
- if a JSD Bug ticket is raised for Product A then raise an Issue in Project A
- if a JSD Bug ticket is raised for Product B then raise an Issue in Project B
...and so on.
Please help me with my embarrassingly basic request.
