Error when importing a site xml file

Question

So basically our server died a while back and im trying to resurrect our old confluence site to the cloud i have the back up xml file but when i try to upload it i get the error "Exception occurred during import: Error importing site"

Any help you could provide would be much appreciated.

Thanks,

Sramanth Pandeti_yd9k36 · Answer

@dylan test You can follow the steps mentioned by @Maren on another forum to move your Confluence site from server to Cloud https://community.atlassian.com/t5/Confluence-questions/Confluence-Migration-Server-to-Cloud/qaq-p/377743

Brant Schroeder · Answer

Dylan,

The easiest way to accomplish this would be to:

* Setup Confluence Server again (This can be done using the free trial of the version you had installed before)
* Restore Confluence from backup to server.
* Use the cloud migration tool and directions here to migrate to cloud. https://confluence.atlassian.com/doc/migrate-from-confluence-server-to-cloud-829665269.html

Cloud and Server are different versions so you will not be able to restore your server backup to cloud.