Simply automation error

Question

When trying to implement a simple rule an error like this in the print appears. Any idea how to solve it? I tried change everything in the automation rule, but the error continues.

Create issue

Could not find create meta data for project/typeId -10020/10147

Bill Sheboy · Answer

Hi @Shankar Giridhar Vijayakumar  -- Welcome to the Atlassian Community!

To get the most people seeing your question: I recommend creating a new question, linking to this thread, adding images of your automation rule and the audit log details showing an execution that does not work as you expected, and explain the problem you are trying to solve.  That information will provide context for the community to try to help.  Thanks!

Kind regards,
Bill

Shankar Giridhar Vijayakumar · Answer

@bruno_vidigal - Did you get this resolved?

I'm trying out a similar logic, but running into deadends. Let me know, please.

P.S., Re-fetch also doesn't yield results.

frother · Answer

Hi Bruno,

Thanks for reaching out.

I think what is happening is that the issue type of the issue that triggered the rule doesn't exist in the Jarvis project.

It could even be that there are 2 issue types with the same name, which would also cause this problem. Are any of these projects nextgen projects?

Thanks,
Scott.