How to update a user's email address that was created with a typo

Question

Created new user with incorrect email and need to update so that they can activate their account. How can I change their email?

Petter Gonçalves · Answer

Hello @Nat Robb

Since the user has not activated the account yet due to the incorrect email, the easiest approach would be to simply delete the user and invite him again with the correct domain  by following the instructions in the documentation below:

Invite and remove users

Additionally to that, only a domain owner in the Jira Cloud application can edit other user details. Better explaining, you can verify your email domain on Jira application to be confirmed as the domain owner in the site and be able to manage the user accounts added with that email domain, so you would be able to change their e-mails and other details as you need:

Verify a domain for your organization

Make changes to a managed user account

If your domain is not verified, only the account owner can edit its account details (Email address, passwords, etc).

Thanks,

Petter Gonçalves - Atlassian Support

Martin Bayer _MoroSystems_ s_r_o__ · Answer

I found similar question already answered

https://community.atlassian.com/t5/Jira-questions/How-can-I-change-the-user-email-address-in-Jira/qaq-p/1266442