There seems to be several jira api available on python library: 1. from jira import JIRA (does not work) 2. from atlassian import Jira (work) If I use the jira from JIRA package like following to login, it faults: jira = JIRA(basic_auth=(\ JIRA_SERVER_AUTH_BASIC[JIRA_SERVER_PROFILE].split()[0].strip(), \ JIRA_SERVER_AUTH_BASIC[JIRA_SERVER_PROFILE].split()[1].strip())) and I am getting following errors when trying to connect: Using jira library WARNING:root:HTTPConnectionPool(host='localhost', port=2990): Max retries exceeded with url: /jira/rest/api/2/serverInfo (Caused by NewConnectionError(' : Failed to establish a new connection: [Errno 111] Connection refused',)) while doing GET http://localhost:2990/jira/rest/api/2/serverInfo [{'params': None, 'headers': {'User-Agent': 'python-requests/2.21.0', 'Accept-Encoding': 'gzip, deflate', 'Accept': 'application/json,*.*;q=0.9', 'Connection': 'keep-alive', 'Cache-Control': 'no-cache', 'Content-Type': 'application/json', 'X-Atlassian-Token': 'no-check'}}] WARNING:root:Got ConnectionError [HTTPConnectionPool(host='localhost', port=2990): Max retries exceeded with url: /jira/rest/api/2/serverInfo (Caused by NewConnectionError(' : Failed to establish a new connection: [Errno 111] Connection refused',))] errno:None on GET http://localhost:2990/jira/rest/api/2/serverInfo {'response': None, 'request': }\{'response': None, 'request': } WARNING:root:Got recoverable error from GET http://localhost:2990/jira/rest/api/2/serverInfo, will retry [1/3] in 6.9469562842627175s. Err: HTTPConnectionPool(host='localhost', port=2990): Max retries exceeded with url: /jira/rest/api/2/serverInfo (Caused by NewConnectionError(' : Failed to establish a new connection: [Errno 111] Connection refused',)) ^CTraceback (most recent call last): But atlassian package seems to work at least login part and retrieve project information: jira = Jira( url=JIRA_SERVER_IP[JIRA_SERVER_PROFILE], username=JIRA_SERVER_AUTH_BASIC[JIRA_SERVER_PROFILE].split()[0].strip(), password=JIRA_SERVER_AUTH_BASIC[JIRA_SERVER_PROFILE].split()[1].strip()) #JQL = 'project = gg-proj-000 AND status IN ("To Do", "In Progress") ORDER BY issuekey' JQL = 'project = gg-proj-000' data = jira.jql(JQL) output: Using atlassian library... Why the first one working? Which package is more prominent and widespread usage?

@guyengn Not sure if you ever got to the bottom of this, but here is my solution. BTW. I agree that the examples on https://jira.readthedocs.io/ are confusing (and just plain wrong!) from jira import JIRA options = { 'server': 'https:// ', 'verify': False # Not recommended. I only did this because my certs were messed up!! } jira = JIRA(options=options, basic_auth=(" ", " ")) #Get one story and print out some stuff to show it worked issue = jira.issue(id=' ') print ( issue.key) print ( issue.fields.summary)

wHY cant i see the api token authentication setting on my setup? https://app.resolution.de/generate-api-tokens-for-jira?utm_campaign=C%3Agoad%7CA%3Atext%7CR%3AreW%3Aapit%7CP%3Ajira-software%7CV%3Agoogle%7CG%3Aall%7CL%3Aen%7CF%3Aaware%7C&utm_term=generate%20api%20token%20jira&utm_medium=cpc&utm_source=google&utm_content=generate%20api%20token%20jira&gclid=EAIaIQobChMIjfXZu9GY6wIVJQnnCh3RigvaEAAYASAAEgIdxPD_BwE atlassian creating help that does not exist on actual product!

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JIRA python library not working but atlassian-jira does

guyengn

There seems to be several jira api available on python library:

1. from jira import JIRA (does not work)

2. from atlassian import Jira (work)

If I use the jira from JIRA package like following to login, it faults:

jira = JIRA(basic_auth=(\
JIRA_SERVER_AUTH_BASIC[JIRA_SERVER_PROFILE].split()[0].strip(), \
JIRA_SERVER_AUTH_BASIC[JIRA_SERVER_PROFILE].split()[1].strip()))

and I am getting following errors when trying to connect:

Using jira library
WARNING:root:HTTPConnectionPool(host='localhost', port=2990): Max retries exceeded with url: /jira/rest/api/2/serverInfo (Caused by NewConnectionError('<urllib3.connection.HTTPConnection object at 0x7f4cae23c048>: Failed to establish a new connection: [Errno 111] Connection refused',)) while doing GET http://localhost:2990/jira/rest/api/2/serverInfo [{'params': None, 'headers': {'User-Agent': 'python-requests/2.21.0', 'Accept-Encoding': 'gzip, deflate', 'Accept': 'application/json,*.*;q=0.9', 'Connection': 'keep-alive', 'Cache-Control': 'no-cache', 'Content-Type': 'application/json', 'X-Atlassian-Token': 'no-check'}}]
WARNING:root:Got ConnectionError [HTTPConnectionPool(host='localhost', port=2990): Max retries exceeded with url: /jira/rest/api/2/serverInfo (Caused by NewConnectionError('<urllib3.connection.HTTPConnection object at 0x7f4cae23c048>: Failed to establish a new connection: [Errno 111] Connection refused',))] errno:None on GET http://localhost:2990/jira/rest/api/2/serverInfo
{'response': None, 'request': <PreparedRequest [GET]>}\{'response': None, 'request': <PreparedRequest [GET]>}
WARNING:root:Got recoverable error from GET http://localhost:2990/jira/rest/api/2/serverInfo, will retry [1/3] in 6.9469562842627175s. Err: HTTPConnectionPool(host='localhost', port=2990): Max retries exceeded with url: /jira/rest/api/2/serverInfo (Caused by NewConnectionError('<urllib3.connection.HTTPConnection object at 0x7f4cae23c048>: Failed to establish a new connection: [Errno 111] Connection refused',))
^CTraceback (most recent call last):

But atlassian package seems to work at least login part and retrieve project information:

jira = Jira(
url=JIRA_SERVER_IP[JIRA_SERVER_PROFILE],
username=JIRA_SERVER_AUTH_BASIC[JIRA_SERVER_PROFILE].split()[0].strip(),
password=JIRA_SERVER_AUTH_BASIC[JIRA_SERVER_PROFILE].split()[1].strip())

#JQL = 'project = gg-proj-000 AND status IN ("To Do", "In Progress") ORDER BY issuekey'
JQL = 'project = gg-proj-000'
data = jira.jql(JQL)

output:

Using atlassian library...
<class 'str'>

Why the first one working? Which package is more prominent and widespread usage?

Accepted answers

All comments

Prince Nyeche - ELFAPP

it seems, you need to configure your baseurl for the Server when using the jira module, are you connecting to a Cloud Instance or a Self-hosted Instance?

guyengn

It is self-hosted instance, I am making some correction in code as you can see it is trying localhost.

guyengn

here is the slight correction and resulting output. In this one, now correct http url and port code + authenticaion (basic) used however still connection failure:

I can access through browser the jira server fine so it should not be a cause of problem but somehow example below fails. And it is most basic example/syntax I used from jira python tutorial:

https://jira.readthedocs.io/en/master/

and it does not work. Shame on Atlassian!

jira = JIRA('https://' + JIRA_SERVER_IP[JIRA_SERVER_PROFILE], basic_auth=(\
JIRA_SERVER_AUTH_BASIC[JIRA_SERVER_PROFILE].split()[0].strip(), \
JIRA_SERVER_AUTH_BASIC[JIRA_SERVER_PROFILE].split()[1].strip()))

oot@sriov-guest:/git.co/dev-learn/jira# ./jira-access-pilot.py
Loggin into: http://192.168.122.200:8080
Logging with: ggjira300, | ********
Using jira library
WARNING:root:HTTPSConnectionPool(host='http', port=443): Max retries exceeded with url: //192.168.122.200:8080/rest/api/2/serverInfo (Caused by NewConnectionError('<urllib3.connection.VerifiedHTTPSConnection object at 0x7f1fe43ecef0>: Failed to establish a new connection: [Errno -2] Name or service not known',)) while doing GET https://http://192.168.122.200:8080/rest/api/2/serverInfo [{'params': None, 'headers': {'User-Agent': 'python-requests/2.18.4', 'Accept-Encoding': 'gzip, deflate', 'Accept': 'application/json,*.*;q=0.9', 'Connection': 'keep-alive', 'Cache-Control': 'no-cache', 'Content-Type': 'application/json', 'X-Atlassian-Token': 'no-check'}}]
WARNING:root:Got ConnectionError [HTTPSConnectionPool(host='http', port=443): Max retries exceeded with url: //192.168.122.200:8080/rest/api/2/serverInfo (Caused by NewConnectionError('<urllib3.connection.VerifiedHTTPSConnection object at 0x7f1fe43ecef0>: Failed to establish a new connection: [Errno -2] Name or service not known',))] errno:None on GET https://http://192.168.122.200:8080/rest/api/2/serverInfo
{'response': None, 'request': <PreparedRequest [GET]>}\{'response': None, 'request': <PreparedRequest [GET]>}
WARNING:root:Got recoverable error from GET https://http://192.168.122.200:8080/rest/api/2/serverInfo, will retry [1/3] in 7.790048839473105s. Err: HTTPSConnectionPool(host='http', port=443): Max retries exceeded with url: //192.168.122.200:8080/rest/api/2/serverInfo (Caused by NewConnectionError('<urllib3.connection.VerifiedHTTPSConnection object at 0x7f1fe43ecef0>: Failed to establish a new connection: [Errno -2] Name or service not known',))
WARNING:root:HTTPSConnectionPool(host='http', port=443): Max retries exceeded with url: //192.168.122.200:8080/rest/api/2/serverInfo (Caused by NewConnectionError('<urllib3.connection.VerifiedHTTPSConnection object at 0x7f1fe44045c0>: Failed to establish a new connection: [Errno -2] Name or service not known',)) while doing GET https://http://192.168.122.200:8080/rest/api/2/serverInfo [{'params': None, 'headers': {'User-Agent': 'python-requests/2.18.4', 'Accept-Encoding': 'gzip, deflate', 'Accept': 'application/json,*.*;q=0.9', 'Connection': 'keep-alive', 'Cache-Control': 'no-cache', 'Content-Type': 'application/json', 'X-Atlassian-Token': 'no-check'}}]
WARNING:root:Got ConnectionError [HTTPSConnectionPool(host='http', port=443): Max retries exceeded with url: //192.168.122.200:8080/rest/api/2/serverInfo (Caused by NewConnectionError('<urllib3.connection.VerifiedHTTPSConnection object at 0x7f1fe44045c0>: Failed to establish a new connection: [Errno -2] Name or service not known',))] errno:None on GET https://http://192.168.122.200:8080/rest/api/2/serverInfo
{'response': None, 'request': <PreparedRequest [GET]>}\{'response': None, 'request': <PreparedRequest [GET]>}
WARNING:root:Got recoverable error from GET https://http://192.168.122.200:8080/rest/api/2/serverInfo, will retry [2/3] in 7.508035309262091s. Err: HTTPSConnectionPool(host='http', port=443): Max retries exceeded with url: //192.168.122.200:8080/rest/api/2/serverInfo (Caused by NewConnectionError('<urllib3.connection.VerifiedHTTPSConnection object at 0x7f1fe44045c0>: Failed to establish a new connection: [Errno -2] Name or service not known',))
^CTraceback (most recent call last):

Prince Nyeche - ELFAPP

Hey @guyengn

On a side note are you aware that this Library is not written by Atlassian? For this error, there seems to be a problem on the URL.

https://http://192.168.122.200:8080/rest/api/2/serverInfo

it should not be https://http:// so remove the http:// as the code already adds a https://

jira = JIRA('https://' + JIRA_SERVER_IP[JIRA_SERVER_PROFILE],basic_auth=(\
JIRA_SERVER_AUTH_BASIC[JIRA_SERVER_PROFILE].split()[0].strip(), \
JIRA_SERVER_AUTH_BASIC[JIRA_SERVER_PROFILE].split()[1].strip()))

going through the doc for Basic Auth, you might want to alter the code from using https:// and stick to http:// only, as your connection in your localhost is running on http.

jac = "http://192.168.122.200:8080/rest/api/2/serverInfo"
jira = JIRA(jac, basic_auth=(\
JIRA_SERVER_AUTH_BASIC[JIRA_SERVER_PROFILE].split()[0].strip(), \
JIRA_SERVER_AUTH_BASIC[JIRA_SERVER_PROFILE].split()[1].strip()))

I'm Assuming that the JIRA_SERVER_AUTH_BASIC variables are extracted from somewhere in your code. I recommend you basically just remove such variable and simply add the username and password to see if this connection works because the error basically states that it cannot connect.

Sandeep Grewal

@guyengn

Not sure if you ever got to the bottom of this, but here is my solution. BTW. I agree that the examples on https://jira.readthedocs.io/ are confusing (and just plain wrong!)

from jira import JIRA

options = {
'server': 'https://<JIRA server>',
'verify': False # Not recommended. I only did this because my certs were messed up!!
}

jira = JIRA(options=options, basic_auth=("<User Name>", "<password>"))

#Get one story and print out some stuff to show it worked
issue = jira.issue(id='<issue/story ID>')

print ( issue.key)
print ( issue.fields.summary)

Andrew Tagg

thanks for this, saved me a few hours

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