custom notification setting

Question

For a particular project I want to turn off all notifications except a few:

When an issue is assigned

When it moves to a new status

Setting the first seems pretty straight forward in the notification scheme settings, but can I add s setting to notify only when an issue status is changed (transitioned from 1 status to another). I don't want to be notified for every update on the issue, only status changes

Andrew Laden · Answer

Don't know if this works on cloud, but on server I created a custom event called "Issue Status Updated" and in the post function for the transition, fire off that event instead of the Generic event or issue updated. I can them set my notification scheme to notify me on that event instead of the more generic ones.

John Funk · Answer

Hi @Dennis_H ,

You can't do the transitions with the Notification Scheme, but you can do those with Automation for Jira. Here is some more information to get you started with it:

There are two types of automation:

* Global: In the Free version, you get 100 executions per product, per month
* Project: In all versions, you get unlimited executions per month

Automation Basics: https://www.atlassian.com/software/jira/guides/expand-jira/automation

You can do this via global rules to apply to all projects also. You'll need to be a Jira Admin/Site Admin, go to Jira Settings > System > Automation Rules (left-hand menu).

For more on using Automation For Jira see these help pages.