Automation rule: Copy watchers from parent issue when creating sub-issue

Question

Hey guys!

I am currently trying to create an automation rule that copies the current watchers from a parent issue when a sub-issue is created. I assume that using smart values and branching it should be possible, but right now this is still over my head.

Thanks for the help! :)

Akhtaruzzaman SM · Answer

Bill Sheboy · Answer

Hi, Jonas.

Good point, and interesting question.  You could use a schedule to reduce impact, or... You could add another condition to exclude sub-tasks which already have watchers, using JQL.  Then they would only get notified for the newly added sub-task watch changes, right?

Of note: if the parent issue's watchers *changed* you would need another set of rules to cascade those to the sub-tasks.

Best regards,

Bill

Jonas Börnicke · Answer

Hey @Bill Sheboy

thanks for your quick reply!

When using automated comments on the parent to add the watchers, all watchers of the parent task would be notified every time a sub-task is added (and the automated comment is triggered), right? Could get annoying if there are multiple watchers.

Would it be an option to have a scheduled trigger, making the rule check for new sub-task with watchers on parent tasks? Or does this leave us with the same problem of not having any "storage" available?

And instead of using comments (to avoid notifying all other watchers), could "Rule 1" also update a different (possibly) non-visible custom field that would be checked by "Rule 2"?

Thanks a lot!

Cheers

Jonas