How to set a Public Form in Jira Service Desk?

Question

Hi guys,
I need a some help to set my form in Jira service desk enable to No Jira Users (people without Jira account) to send requests or bugs.

That's posible?

I enable this field, but doesn't work :(

Thank you for the Help :)

Simon H · Accepted Answer

Hi Pedro, it is certainly possible. I suspect what is missing is that you haven't changed the global permissions.

In server

* Goto 
  > Applications > JIRA Service Desk Configuration.
* Click Yes under Public Signup

In cloud

* Goto  > Products > Jira Service Desk Configuration
* Click Yes for both questions under Customer Permissions

That should get things up and running for you.