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Burndown Chart not representing progress

Steven_Choiniere

My team has set up a board with multiple sprints, all of our Burndown Charts do not seem to represent our progress, as it is usually a vertical or horizontal red line. We are using Time Remaining Estimate, all our issues have proper time logged. Any help on how to fix this issue?

Accepted answers

Jack Brickey

have you verified that your board is configured as follows?

and if you look at one of your issues that appear on the board you have verified time logging (time spent and time remaining)?

All comments

Jack Brickey

have you verified that your board is configured as follows?

and if you look at one of your issues that appear on the board you have verified time logging (time spent and time remaining)?

Grigory Salnikov_0hffsd

Hello @Steven_Choiniere !

Please, take a look at the similar question and the discussion below:

Burn Down Chart Not Showing Progress

It may give you some thoughts.

Steven_Choiniere

Thanks for the reply! Yes and yes!

Jack Brickey

note that estimation by SP behaves differently than time estimation.

Jack Brickey

that is quite odd TBH. It is really hard for me to debug this w/o seeing it first hand and poking around. Either there is a bug or you are overlooking something obvious here. At the risk of asking obvious questions...

you are looking at the burndown that is associated w/ the active sprint?
the issues where the time is being logged is showing on the active sprint board?
you mention "multiple sprints" do you mean you are running parallel sprints?
did the time logging occur after the sprint start date?
are any issues w/ time logged in the done category? just curious...
do you have any addons that might be conflicting here?
has this been a recent issue or has it never worked?

last resort - https://support.atlassian.com/contact/#/

Steven_Choiniere

Hi Jack,

Thank you so much for your help!

Yes, that view is of an active sprint.
Yes
All 3 are done, the last 4th is still active
Believe time was logged before sprint started, all time has to be logged before spring starts, correct?
Yes issues with time logged are in the "Done" category
Dont believe so
We created a Test Board, as to not disturb tickets on our main Project board. Is there a way to run a sprint board within a project that won't affect other Kanban boards?

All help is much appreciated!

Thank you ,

Grigory Salnikov_0hffsd

Yes, I've already noted it (after I answered).

Thanks you.

msp_baukbj

Is Sprint Burndown which is the basis for the scrum team to manage their progress through the sprints still an issue in JIRA in 2022? How is this tool even good for Agile Software Development? We have had to resort to using excel just to keep things sane for us in 2018-2019. There is no way to keep the Sprint Burndown on the boards either. There are much better tools that give you all the agile software development artifacts without having to dig for them.

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