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Sprint cannot be completed as there are incomplete subtasks on the following issues

unnikrishnan_7w1glp

Hi,

I have have all the sub task moved to done and the resolution also set to done , however I am getting the following message. Iroder to check that I have executed the following query and returner nothing . What is the other reason of this message?

Issue Type in (subtask) Project = xxxxxxxx AND Sprint = nn and resolution is EMPTY

Sprint cannot be completed as there are incomplete subtasks on the following issues

And all the stories which are in my sprint are showing in the issue.

Accepted answers

Monika Rani

Hi @unnikrishnan can you try this one may be your resolution part is not working well check the status too.

Issue Type in (subtask) Project = xxxxxxxx AND Sprint = nn and status=! done and resolution is EMPTY

Nic Brough -Adaptavist-

Could you try this?

Go to your board and look at the last column. Ideally, open up the config of the board to do this, but what we need to do is find out what status are in that column. Just the very last column. Often, it's only one status, but we need to check all that might be in it.

Now run the search

Project = xxxxxxxxx and status not in ("status in the last column")

The result of this search will be the issues (of any type) blocking sprint completion.

All comments

Monika Rani

Hi @unnikrishnan can you try this one may be your resolution part is not working well check the status too.

Issue Type in (subtask) Project = xxxxxxxx AND Sprint = nn and status=! done and resolution is EMPTY

unnikrishnan_7w1glp

Thanks for the response .

As per my query , if the resolution is empty irrespective of the task status ,it should pick rt..

Issue Type in (subtask) Project = xxxxxxxx AND Sprint = nn and resolution is EMPTY

I tried with your query as well and no result. Entire set of stories in the sprints shows under this error message. not just one or 2.

Nic Brough -Adaptavist-

Could you try this?

Now run the search

Project = xxxxxxxxx and status not in ("status in the last column")

The result of this search will be the issues (of any type) blocking sprint completion.

unnikrishnan_7w1glp

Thanks Nic. The error message was saying '

Sprint cannot be completed as there are incomplete subtasks on the following issues'

and there was no sub task without completing status and the resolution empty.. It was due to one green status(cancelled) was in left side and there was no story or task under that status.. Still it was showing a incorrect error message. Once I remove that cancelled status from the left side of the board , it resolved. This error message mislead the actual problem .

Nic Brough -Adaptavist-

It's not really "misleading", it's telling you the truth. You have incomplete issues because they're not in the last column. It's just not pointing out that it is your config causing the problem rather than the data.

unnikrishnan_7w1glp

I did not have any incomplete issues under that status not only for the sprint but also for the entire back log.. However it was saying the misleading message

Sprint cannot be completed as there are incomplete subtasks on the following issues.

It was just one green status was not in the right most column and that green status was not having any issues, including sub tasks.

Rajesh Ramankutty_mdpbkr

i have tryed all this but still error.

i made all the issue in a sprint to closed.

and resolution to done.

then also same error can any one help me

Jose Manuel Acosta

Hello, team.

This case is related to "Sprint cannot be completed as there are incomplete subtasks on the following issues". There are some answers that may be useful.

I think, that problem occurs when the sub-tasks are not visible on the board, but especially when the parent task is finished but one of the sub-tasks is not.

Greetings,

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