Automation - how to calling rules from another rule

Samuel Bar_bd9boh

Hi,
I would like to call/trigger an automation rule from another rule:
I have two rules:
1. Rule X
2. Rule Y
Requested action: When Rule X runs, it will call/trigger Rule Y.
I have selected in rule Y the "Allow rule trigger", how do I call/trigger Rule Y from Rule X?

Thanks,
Samuel Bar

 

Ste Wright

Hi @Samuel Bar

The action in rule X needs to match the trigger of rule Y.

So for example, if rule X assigns the issue to a user and the trigger of rule Y is assignee is not empty, checking the allow box in rule details on rule Y will ensure it runs off the back of the action in X.

Otherwise rules run individual of each other.

Ste