nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Jira Automation Microsoft Teams Message with Error 400

Matthias Ortner_dnzf8w

Hi, I've setup an automation sending a message to microsoft teams when an issue is commented. I followed the instructions in the action details (add connector in teams channel, copy webhook url, paste it into automation action).

When the rule is triggered I get an error:

Error communicating with the API400 - Webhook Bad Request - null or empty eventType

On the other side, if I set up the same webhook communication via Jira system settings -> webhook -> create new webhook and send messages from there, it works.

what am i doing wrong?

Accepted answers

All comments

Jason Sweet

[Not the answer] I have the same question.

I want to use the automation action and when I use in conjunction with creating new webhook in the way Oliver describes, it does send a message to Teams. However, all the formatting and message content that I created in automation is not used.

Martin Ceska

Try using a different Connector on MS Teams side called Incoming Webhook.

Zaldy Parian

Hi Martin,

Thanks for your suggestion. I had the same error of Webhook Bad Request - null or empty eventType.

I tried your suggestion and it worked perfectly.

regards,

zaldy

Sean Tickle

Has this been investigated further yet as i'm attempted to trigger a webhook into a Microsoft Teams Channel based off a simple JQL query.

I tried to use Incoming Webhook but to no avail, any suggestions?

Poat

The issue is that JIRA is sending a different JSON response when doing it from a transition , vs those checkboxes.

I hooked up the webhook to a https://webhook.site/ and when I pushed the response along to to MS teams - I got "Webhook Bad Request - null or empty eventType" - which it doesn't have

Only the ones triggered from "created, updated" have this metadata

Kurt Martinsen

Most likely this is caused by trying to send the request to a JIRA Cloud connector hook in Teams instead of a (generic) Incoming Webhook connector hook.

Edit: Seems like this was already answered above.

Nicholas Zaleski

Same problem and same fix worked. Thanks for asking @zaldy parian and thanks for answering @Martin Ceska

Hubert Bartkowiak

What should I do if I cannot see this webhook? Does it need to be enabled from somewhere else?

I've tried to follow: Create an Incoming Webhook - Teams | Microsoft Docs.

Tobias

Hi @Kurt Martinsen

thanks for your reply, worked on my end. Do you know the technical difference between both solutions?

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

jira

cloud

jira-cloud

automation

ms-teams