I can not use Confluence Questions in Confluence Free Plan.

Akira Higuchi

I have a problem with Confluence Free plan and Confluence Questions. I've added "Confluence Questions" to my Confluence Cloud. Installing was succeeded and I can put question into Ask Question form. But after clicking the save button, my question was not saved. I also can't find any questions. I tried to install Questions into my Confluence Cloud with the standard plan, and it was good. I can save Questions.

Diego_88dj6o

Hello @Akira Higuchi ! The behavior you described is known. I have created a free account and tried to replicate it just to be certain about it.

Sure enough, I was able to replicate the problematic behavior. I believe that this is the error you face when trying to post an answer:

 

With this error in mind, I can tell you that the issue we are facing is the one described here:

• [Confluence Cloud] Confluence Free won't allow users to post answers on Questions for Confluence

Currently, the best course of action is to vote and watch the report. Voting for it will help to increase the issue visibility and watching it will keep you up to date with everything posted there.

I understand that this is not a solution, but I believe this information helps us to understand what is happening. Looking forward to your reply.