Unable to add SMTP email server

Gaurav Narang_ybi2r7

When i try to change the outgoing email in mail settings, i get a blank page

Dario B

Hello @Gaurav Narang ,

Welcome to the Atlassian Community!

It is not possible to configure your own SMTP server in in Atlassian Cloud applications, as documented in:

• Functional differences in Jira Cloud products
  
  
  

However, the possibility to configure the sender email address for a Jira Cloud project, that will also serve as the reply address for responses to notifications, is already available and it is explained in the below documentation:

• Configuring Jira Cloud to send emails on behalf of your domain

 

I hope this helps.

 

Cheers,
Dario