nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Issue in Tag in Comments Section

Vignesh Babu Nagarajan

Hi,

Customers are facing "Tagging" issue in some projects. I checked & did many community answers. But nothings helps me out from this issue.

They can't able to Tag particular person in Ticket Comments section. if they use "@" symbol, no names population. But i can able to Tag any person in particular person. I am having Administrator role. Please help me out of this issue ASAP & also provide step by step what i need to do.

Thanks.

Accepted answers

All comments

John Funk

Hi @Vignesh Babu Nagarajan - Have you checked the Permission Scheme for the project to see who the Assignable user permissions are granted to?

Vignesh Babu Nagarajan

Where should i check it? I am in under "Project Setting"

Vignesh Babu Nagarajan

JIRA new.PNG Screenshot for your reference.

John Funk

Click on Summary and see if you can see Permissions there. If not, go to People and add yourself as a project Administrator.

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