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Automation for Jira Cloud - Notification Rule for Count of a Status > 0

Trevor Simpson

Hi all I am new to Automation for Jira. I had been looking at purchasing an automation solution and then Atlassian adds this to Jira Cloud for free!! What a treat. So one of the use cases I am trying to solve involves issues transitioning between statuses in a Kanban board. I would like to send a notification when an issue transitions to my "To Do" status and prior to this transition the status had no issues in it.

Basically I want to send an alert email to the team when a new piece of work shows up where previously there wasn't any work.

Thanks in advance for any ideas!

Accepted answers

Maíra Storch_rq24dr

This should work (changing the status, of course):

If: JQL issues not present is a "relates issues condition".

All comments

Maíra Storch_rq24dr

This should work (changing the status, of course):

If: JQL issues not present is a "relates issues condition".

Trevor Simpson

Thank you Maria! I tried this and after testing I had to add a little tweak. It appears that the rule doesn't run until after the triggering issue has already transitioned. So the JQL query always finds 1 issue in the "To Do" status(that being the issue that triggered the rule to run) and thus never sends an email. I added an additional check to the JQL of key != {{triggerissue.key}} and that seems to work! Thank you for getting me started down the right path!!

Maíra Storch_rq24dr

Nice! Glad to help 😊

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