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How to trigger automation action if comment contains user mention (@mention)?

Michael Buechele

Hi,

I try to trigger a notification only when a comment does (or does not) contain a @mention.

What I tried so far:

Unfortunately, this does not work.

Any ideas?

Thanks,
Michael

Accepted answers

Alex F_b9pra5

Hi Michael, I created the similar topic and at the moment I found part of the answer. To trigger an action when a comment contains (or does not) a mention you should use the following regular expression:

\[~accountid:.+\]

Finally, if you want a rule to trigger when a mention is present in a comment body, it should look like this:

Jira automation 2.png

Michael Buechele

Thanks Alex!
Your solution works perfectly for case "contain".

And this is my solution for case "does not contain":

All comments

Alex F_b9pra5

\[~accountid:.+\]

Finally, if you want a rule to trigger when a mention is present in a comment body, it should look like this:

Jira automation 2.png

Alex F_b9pra5

Hi Michael, you can find the answer here.

Michael Buechele

Thanks Alex!
Your solution works perfectly for case "contain".

And this is my solution for case "does not contain":

Petr AST

Hi @Alex F ! Tell me if you can create a condition that will track the comment for the words "thank you". For example, if the comment begins with "Thank you". Or it only consists of "thank you".

Thanks))

Alex F_b9pra5

Hi @Petr AST! I believe you should use something like this:

Jira 1.png

Chuks Ekwere

Hi @Alex F - how do I configure this to work for when a specific user is mentioned in the comment?

cheers

Dima Astahov

thanks

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