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how to access custom field in Jira Automation Rules

Priyank

I'm using the new Jira - Project Automation funcnality to create a rule to send automated emails, when a particular field - "Release Approval" - is changed to a value - "Requested"

this is working as expected.

but in the email body, i want to include text from a Custom field "Request Justification" - which I"m not able to access -

what will be the syntax ? {{issue.customfield_16747}} ?

Accepted answers

Priyank

sorry this worked out, there was a typo. Can close this.

All comments

Priyank

sorry this worked out, there was a typo. Can close this.

unknown

So the answer is, there is no answer.....This doesn't answer the underlying question that if one has created a Custom Field there is no clear way to access it.

Priyank

for jira fields - issue.key - works.

similarly knowing the custom field value - and this syntax "issue.customfield_16747" worked.

so that's probably the case ?

Peter N_020yk8

You should use {{issue.Request Justification.displayName}}

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