Problems with email notifications

Question

Hi all, we are having troubles with email notifications. Since last week jira stopped sending notifications to our emails. We have checked the notification scheme and everything seems to be ok. We have developers users and support users, developers can receive emails normally but support users are having this problem.

Emmanuel Rasetto · Answer

Hi, I tried following the steps from that post, but still can't solve the problem.

wonga · Answer

HI Emmanuel, Please see this post think it can help https://community.atlassian.com/t5/Jira-questions/stopped-receiving-email-notifications/qaq-p/329658