Cannot create classic or next-gen project

Question

When I try to create bot a classic or a next-gen software project I get the error message: "For some reason, the magic didn't happen. Click Create to try again."

I have tried from several browsers and cleared the cache but nothing works.

I'm the site admin and I'm on the cloud trial version.

I need to set up my project before I will consider buying the solution.

Anil Nair_7jvf22 · Answer

I have the same error on my Jira system.

I get the message " "For some reason, the magic didn't happen. Click Create to try again."  I am unable to create a software project on Jira Cloud.

Nothing works.

Radu Pavloff · Answer

I have the same issue right now and we are on the paid version.

Daniel Eads · Answer

Hey Ramsus, welcome to the Community!

The underlying issue that originally caused this error was corrected some time ago. I've opened a ticket in our support system on your behalf so we can investigate what you're seeing in your Jira trial. Be on the lookout for an email from our support system with further details.

Thanks,

Daniel | Atlassian Support