How do I determine the number of users?

Question

Hi There! I am assuming the admin and billing functions in my new role. I'd like to determine the true number of users and project future costs for budgeting.  I can see that we are being billed for 200 users currently, but I'd like to know the true number. I have exported the users from the administration section into excel for review. I'm assuming that 1 user ID = 1 email address and this is the best way to determine the true number of users, but wanted to confirm that information is correct. Thanks!

Bharath Kumar Kappala · Accepted Answer

@elizabeth_jones Yes that would be the right approach and you can also get the number of time the user logged into Jira and also the last login of the user which gives you a idea of how frequently the user logs in to Jira and how long ago was the users last login from the current date.