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How to clear completed sprint from a ticket?

Nick Pavlichek

I need to remove a completed sprint from a story/bug. JIRA has always prevented this, but you could bulk edit the sprint field to null and it would clear the completed sprints.

It seems they have recently updated this to prevent bulk edit from clearing completed sprints.

Does anyone have any other workarounds?

Accepted answers

Earl McCutcheon

Hello @Nick Pavlichek ,

The behavior you are describing with Bulk operations no longer clearing the sprint field is a Bug we are tracking here:

https://jira.atlassian.com/browse/JSWCLOUD-17215

Make sure to add yourself as a watcher if you would like to receive updates on the bugs status.

Currently removing an issue from a sprint requires reopening the closed spring and moving the issue from the active sprint to the backlog then re-closing the sprint, details on reopening a closed sprint can be seen here:

https://confluence.atlassian.com/jirasoftwarecloud/reopening-a-sprint-785332001.html

Regards,
Earl

Lisa Cooney_2araah

Until this bug is fixed, when you need to clear the sprint field from completed tickets:

1. Bulk edit the tickets and assign them all to a future sprint (this strips out all previous sprint assignments connected to these tickets and changes it to the one new future sprint)

2. Bulk edit the tickets to change the workflow to move them back to the backlog

3. Open up the Backlog view

4. Drag the tickets out of the sprint into the backlog (this clears the sprint field)

5. Open up each ticket and place it back into the status you need it to have

Voila!

All comments

Earl McCutcheon

Hello @Nick Pavlichek ,

The behavior you are describing with Bulk operations no longer clearing the sprint field is a Bug we are tracking here:

https://jira.atlassian.com/browse/JSWCLOUD-17215

Make sure to add yourself as a watcher if you would like to receive updates on the bugs status.

https://confluence.atlassian.com/jirasoftwarecloud/reopening-a-sprint-785332001.html

Regards,
Earl

Nick Pavlichek

Thanks for the response! will follow that bug

Lisa Cooney_2araah

Until this bug is fixed, when you need to clear the sprint field from completed tickets:

1. Bulk edit the tickets and assign them all to a future sprint (this strips out all previous sprint assignments connected to these tickets and changes it to the one new future sprint)

2. Bulk edit the tickets to change the workflow to move them back to the backlog

3. Open up the Backlog view

4. Drag the tickets out of the sprint into the backlog (this clears the sprint field)

5. Open up each ticket and place it back into the status you need it to have

Voila!

Tony Rossiter_hj465k

@[deleted]thanks for this tip! Worked great for me

Denis Howe

Thanks Lisa. To summarise:
* You can't edit an issue to remove an old sprint
* You can't bulk edit an issue to remove an old sprint
* Editting an issue to add a future sprint doesn't remove an old sprint

Bulk editting the sprint to set some existing future sprint does clear the old sprint.

You can then just edit the issue's sprint.

Lisa Jenkins_hin71i

I'm watching the ticket Earl referenced. I tried Lisa's work around twice and it's not working. Am I understanding this correctly that there is no current option to remove an active (TO DO) ticket from a closed sprint?

Missy Gee

I am unable to follow this Bug.

There's 99 people watching. Does Atlassian have an ETA as to when this will be fixed?

Alex Ortiz

This worked for me! The trick is to do the bulk edit for the Sprint. Not doing that, will not yield the same results. Once I did a bulk edit, the old values are indeed stripped out.

Shai Sumpter

@Missy Gee I'm having the same issue. Did you find a solution?

Roberta Bortolotti

Lisa's workaround works for me.

mohansaiteki

While editing sprint label make sure your search contains only Parent Ticket and doesn't contains any child tickets.

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