Hello, I'm not being able to delete an issue/story on my free tier project. Here's what I've tried: * Make sure I'm in all groups admin-related: administrators and jira-administrators. * Confirm the Project Settings > Permissions > Delete issue is enabled for administrators, which it is thankfully as I can't change this on free tier. * Login with site-admin owner. * Tried with different types of issues: epic, story, subtask. * Tried on different menus: backlog, issue and issue detail sections. All failed. Any idea why? From what I see this shouldn't be a problem with free tier as permissions is allowing administrators to delete issues, which I am. Thank you Related: https://community.atlassian.com/t5/Jira-questions/How-do-you-delete-issues-on-Jira-Free-plan/qaq-p/1209175

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Can't delete issue on free tier?

Manuel Saraiva_5vsoj3

Hello,

I'm not being able to delete an issue/story on my free tier project.

Here's what I've tried:

Make sure I'm in all groups admin-related: administrators and jira-administrators.
Confirm the Project Settings > Permissions > Delete issue is enabled for administrators, which it is thankfully as I can't change this on free tier.
Login with site-admin owner.
Tried with different types of issues: epic, story, subtask.
Tried on different menus: backlog, issue and issue detail sections.

All failed.

Any idea why? From what I see this shouldn't be a problem with free tier as permissions is allowing administrators to delete issues, which I am.

Thank you

Accepted answers

All comments

Ismael Jimoh

Check which groups you are a member of.

Add your iser directly via username to the delete issue permission.

Confirm of this works.

Also confirm project type standard or Next-Gen project so I can test this.

Manuel Saraiva_5vsoj3

Hi Ismael,

Thank you for the reply.

Please check the steps I wrote, #1 and #2 already addresses your suggestion.

The project type is classic (standard).

Cheers

Ismael Jimoh

Sorry I missed that.

An you add yourself to the permission then and of it appears raise a bug with Atlassian?

I tested this and it did work for me.

Manuel Saraiva_5vsoj3

I can't add myself to permission, it's free tier. But it says administrator and I'm in all admin groups possible.

Richard Forsythe

I think the default permissions don't allow tickets to be deleted by anyone. Further, the free tier does not allow permissions to be changed. Hence, free tier projects don't allow tickets to be deleted.

It makes no sense to me that tickets can't be deleted (they just clutter up the backlog/issue database), but it is what it is...

O D_j1znk7

I found out that issues can be deleted in the New-Gen type of project. It has many other features missing though..

sators

Experiencing the same issue. Frustrating.

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