jira test plan for backup and restore

Reneesh Kottakkalathil

I'd like to test backup and restore for Jira on my non production system. The file system and the database are already getting backedup. I'm looking for the steps to test the restore. 

Example.

1. Delete a attachment from ticket.

2. Restore the attachment from the server backup.

3. Test

The above steps may not be the correct steps, but I'm just throwing an example.

Does anyone have test cases so I can run it on my non-production system?

Petter Gonçalves

Hello @Reneesh Kottakkalathil

Thank you for reaching out.

I believe the most complete and secure backup restore you can perform would be by using the XML backup functionality under JIRA Settings > System > Backup manager. 

Using that option, the process to restore JIRA is pretty straight forward and will restore all the information you had on your instance at the time of the backup, replacing all the actions/changes performed in the instance after the moment that the backup was performed. However, you can also identify small pieces of information in the XML file, in case you want to recover a specific detail (Issue, Attachment, field value, etc).

The steps would be:

1 - Navigate to JIRA Settings > System > Backup manager and generate the backup of your whole instance

2 - Once you split your backup export into two separated files for your users and issues(See documentation below), hoose the Jira icon (, , , or ) > Jira settings > System and Under IMPORT AND EXPORT, click Restore system and follow the steps.

You can check the documentation below for more details about the restoring steps:

- Backup Manager JIRA Cloud

Let me know if this information helps.