Disable the text - Did this lead to a solution to the problem? Yes no -

Geir Simensen

In our service desk I have made a couple of articles that describe the status for each external customer.  This can be  including meeting notes, log of problem solving etc.  At the end of each article we automatically get the field" Did this lead to a solution to the problem?Yes no"

I would like to disable this for the article I have used an information page. Is this possible? 

Angélica Luz

Hello Geir,

Thank you for getting in touch with Atlassian Community!

Currently, it's not possible to hide this information from the portal. We have a feature request suggesting the implementation of this ability:

• Ability to hide "Did this article help?" option of Knowledge base in Portal

Please, click on vote and watch in order to hear about updates on the development cycle.

Regards,
Angélica