When I select items from my drop down list I cannot view the entire item. When I click onto it to add more I still cannot see the full item which includes important information for our agents.
@Aoife Browne
May be the below link will help you out.
https://confluence.atlassian.com/jirakb/how-to-extend-the-width-of-autocomplete-dropdown-list-in-issue-navigator-for-advanced-option-838277309.html
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