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How can i resolve my linked issues

Adrian Criado

I need to resolve some issues linked to a "mother issue" when I set that "mother issue" in the status "Resolved".

The problem appears when some of the "children issues" are "in progress" or "open" the automation doesnt work.

My workflow: open > in progress > resolved

Accepted answers

Tinker Fadoua

@Adrian Criado

What automation do you have?

Is it a script?
Is it by using a plugin?
What is the behavior expected?

Also when you say "Mother Issue" do you mean Sub-Tasks?

Best

Fadoua

All comments

Tinker Fadoua

@Adrian Criado

What automation do you have?

Is it a script?
Is it by using a plugin?
What is the behavior expected?

Also when you say "Mother Issue" do you mean Sub-Tasks?

Best

Fadoua

Adrian Criado

@Tinker Fadoua

I mean that I need to resolve some linked issues when I manually resolve the issue that they are linked to.

Im using the default automation software on jira.

Tinker Fadoua

Closing automatically issues can be done between parent and child tickets.

I never read anywhere it can be done with linked issues @Adrian Criado .

Let me tag an Atlassian Engineer @Daniel Eads who can correct me if I am wrong.

Best,

Fadoua

Adrian Criado

@Tinker Fadoua

I've just realised how to do it and it works perfectly with Automation, when a linked issue is transitioned, the other linked issues take the same status. Thanks.

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