How to export reporter first and last name to CSV from issue navigator?

Question

I am trying to export a group of issues into a CSV, and even though I see the reporter name online, when it is exported, I only have the reporter email.

Vanessa Chen_xz944l · Answer

Hi Ramarao,

Thank you for your response. I understand that the username of the reporter is often the email. However, is there a way to export both the "Full name" and "username" of the reporter to the CSV? This would be very helpful because I need both the name and username.

Thanks,

Vanessa

Ramarao Gaggara {Appfire} · Answer

Hi @Vanessa Chen ,

If you feel like my answer helped you, kindly mark my answer as accepted.

Thanks,

RamaRao

Ramarao Gaggara {Appfire} · Answer

Hi @Vanessa Chen

Can you check the 'Full name' and 'Username' of the reporter user under "User management".

If you export the issues as CSV, you will be seeing the 'Username' of reporter.

Thanks,

RamaRao