Board filters by roles only possible if a certain user group is part of that role

Andreas Testor

Hi,

as I am digging my way through our new JIRA cloud instance, I must have configured something leading to a peculiar behavior:

When I try to set permissions to a board filter based on project roles, the roles in the drop down only show up if a certain user group has been added to that role in the project.

To give an example: Besides the default roles I've defined two additional project roles: Customers and Devs. On the user management layer I've added two user groups: team and devs.

Now in a project I want to restrict permissions of the board to just Devs. When I edit the configuration of the board and want to change its access permissions (via the permissions of the board filter), I can choose "Role", the project" and can then choose a role from a drop down list. However, none of my defined and built-in roles show up unless I've added the group "team" to any of the roles. If none or just the devs group has been added to the project role, the role will not show up in the project role filter drop down list.

So obvioulsy, I've done something to the team group that makes it special. However, I can't figure out what that might be and how I can expand that generally.

 

What is the requirement for a project role to show up in the drop down list for borad filter permissions then trying to restrict access by project role? Any pointers would be helpful.

Cheers
Andreas

Andreas Testor

found the answer here: if you want to set permissions on a board filter based on groups and project roles, you need to be part of those groups and roles. It's not enough that you're an admin or site-admin, you need to be in that specific role.

In my case, I had to add myself to the Dev role in order to add a permission for the Dev role to see a specific board/filter.

Crazy, but it makes sense in a weird and twisted way.