I've deleted my Gravatar account. However, Atlassian continues to fetch it.

John M

User Story

I wish to not have a profile picture right now. I might upload something later but for now, I'd rather have none.

 

The Problem

I am aware that Atlassian fetches the Gravatar if the I do not supply an image.

1. I disabled by Gravatar account.
2. I removed my Atlassian profile picture. (However, this step was done just a few hours after the 1st.)
3. The Gravatar came back on as the profile picture. (This is my problem. It shouldn't have come back since I've disabled my Gravatar account.)

Daniel Eads

Hey John,

I've done a quick search through our open bugs and didn't find anything related to this that's been reported previously. Are you still finding that your Gravatar photo is being used? Also can you double-check that there's no photo saved on your Atlassian profile at https://id.atlassian.com/manage-profile ?

Happy to open a bug for you if you're finding this is still giving you some unexpected behavior.

Cheers,
Daniel | Atlassian Support