We have been using service desk for a while, but only with the email channel. We've recently switched to Cloud and opened up the portal. Our support team has populated the knowledgebase, but has noticed that when searching (in one of the views that a customer would see - either the main Help Center level, or the "related articles" that show up when a user is choosing a request type), only three results display, even though there are more tagged that should show up based on the search terms.
Is there a way to configure the number of results that display to a user?
