JIRA Rest API returns 401 unauthorized for non site-admins users

Arthur Hovhannisyan

Hello, 

I've been trying few days to understand what I'm doing wrong, but unfortunately I want to confirm that I have problems to make API calls for non site-admins users. Two weeks ago it works perfectly, but starting from last week only site-admins users can make API calls. It concern to all operations from JIRA Rest API operations list. It always returns me 401 error. Here is an example of my request header with authorization:

JiraRequest.Headers.Add("Authorization", "Basic " + settings.Credentials());

 where settings.Credential is:

Convert.ToBase64String(UTF8Encoding.UTF8.GetBytes(string.Format("{0}:{1}", user, token)))

Can you please advice what should I do to make it works?

Thanks,

Arthur 

Tom Lister_fo1j4e

Hi @Arthur Hovhannisyan 

My first step would be to check if the unauthorised users are able to access similar function via Jira itself. If not the issue is with Jira users and permissions settings. REST reflects jira permissions and does not have its own set of aurhorisation rules.

Regards

Tom