We currently have service desk setup and there are 2 approvers for all tickets created and require approval. This is default and cant be changed by the person who creates issues.
From what i can see, this is a custom field in Project Settings / Custom Fields
But when i try to configure the Custom field and "Edit Default Value", it does not show me current default values that are set. I was expecting it would show 2 users that are current defaults but instead its empty and hence, i am not sure if i am modifying the correct field.
Is this expected behavior where it will not show the current default values when you try to edit it or am i actually looking at the wrong place?
I cant just try as this is in use system.