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For Managing Numerical Data in Jira, What are Tips for Accurate Tracking and Reporting?
When working with Jira, teams regularly deal with numerical data such as task estimates, project costs, completion percentages, time tracking and performance metrics. Keeping this information consistent is important for accurate reporting and better decision-making. One challenge is that numerical values are not always…
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What is the best way to create very customized dashboards in Jira?
My team has a lot of work item data in Jira and we want to use information from those work items as well as the times logged in Tempo to create meaningful dashboards. Some dashboards already come as gadgets, but we want them to be more customized. What are some of your best tips and tricks?
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Sprint Completion - Retrospective only from Backlog and not from active Sprint Board
In our Cloud instance, we have run into a peculiar issue with built-in retrospective. When completing a Sprint from the backlog view, the trigger to create a retrospective works like a charm (pop-up asking for Confluence space and page type > confirm > page created with the template). However, it does not work from the…
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Standard user cannot access or receive notifications for sub-task activities
Hello, we have identified an undesired behavior related to sub-tickets. In short, unless a standard user (i.e., a user who is only a member of the SERVICE DESK CUSTOMER group) is also added to the SERVICE DESK TEAM group, they will not receive any notifications for sub-tasks. This applies whether the user is added as a…
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How to move Tasks from 'Space' A sprint to a 'Space 'B' sprint, to be worked by same team?
Hello, I have series of Tasks created in 2 of our Spaces (tasks are named with prefix as 'OPS-', 'ODP-'), which I need to move to new Space called 'BDP'. I didn't find any option to do this move, can you please guide the steps to move Tasks from 'Space' A sprint to a 'Space 'B' sprint, to be worked by same team? Thank you…
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Free plan: Transfer Jira site to the org that holds our Bitbucket workspace
Hello, I am an organization admin of two Atlassian organizations, both named "huettenland" (Free plans): - Org A: Jira + Confluence, site huettenland.atlassian.net - Org B: Bitbucket workspace bitbucket.org/huettenland I want Jira and Bitbucket in the same organization. The workspace is already linked to Org B and cannot…
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acli jira workitem view keeps hanging
My setup: acli 1.3.40-stable (also 1.3.36), macOS arm64. What I did: 'acli jira workitem view <KEY>' (with or without --json, also with --fields summary,status) and 'acli jira workitem search --jql key=<KEY> --json' hang with no output until killed after 20 s, for every key tried. 'acli jira auth status' and 'acli jira…
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No response to support ticket from Atlassian Support
Hello Community, perhaps someone can help us please with escalation of our ticket to Atlassian Billing team. We opened a support ticket on November 3, 2026, but haven’t received unfortunately any response from Support yet. The situation is becoming critical for us, as our trial versions (Jira and Confluence) expire on…
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Jira comment shows "1 month ago" for a comment posted 12 days ago (incorrect relative timestamp)
Hi everyone, In Jira, the relative timestamp on issue comments is wrong. In the screenshot above, the hover tooltip shows the comment was posted on October 29, 2026 at 12:39 AM, but the label underneath says "1 month ago". Today is November 10, 2026, so it should say something like "12 days ago" or "1 week ago". This makes…
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Table Macro: How to create a default table or automate creation of table in Jira Software
I'm looking for an easy way to create a table using the table macro that is customized to the preferences of persons who test data. I'd like to make a 2 column 2 row table with a header row, and numbered rows. Each time I want to do this I end up configuring the default table with three columns. Is there a way to set…
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How to deploy generated APK to Bitbucket Downloads using Pipelines?
I want to automate my Android build process so that the APK generated during the pipeline is uploaded directly to the Bitbucket Downloads section. The APK file is in a folder that is included in gitignore since it is created during the build. Is there a clean and reliable way to make Bitbucket Pipelines generate the APK…
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Jira Domain Retrieval
Hello Community, I'm new to Atlassian and have free subscription, I had created a jira domain site where i use to manage my jira team, tickets etc. But after few months i tried to visit the site, it says as Not Found (reason could be due to inactivity). But Now I need the data back. Also if i tried to create a new site…
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I want to protect some fields on an Issue of a specific project
I want to protect some fields on an Issue of a specific project so they are not editable for users but automatisions can edit them.
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Where are my Pages?
I created my Jira account about 2 years ago (2024) when I started in my current position. When I did, I created a board and used the "Pages" feature to create various documents and save sensitive information. At some point, "Pages" was rebranded as "Docs" I believe, and now none of the previous documents I created are…
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Changing the key prefix on the Goals app
Our organisation has two sites. Let's assume WorkSiteA.com and WorkSiteB.com. The two sites actual names relate to their purpose. We have just started using the Goals app to track goals, objectives etc in WorkSiteB.com. However the Goals key prefix appears to relate to WorkSiteA eg WSA-01. Is there a way of changing the…
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Tabbed/Multi-Filter Dashboard Gadget — Switch Between Saved Filters in a Single Gadget
Summary: Allow a single dashboard gadget to display multiple saved filters as switchable tabs or a dropdown, eliminating the need for redundant gadgets when tracking different views of the same dataset. Problem: Today, if I need 5 views of my portfolio (Active, At Risk, Overdue, Missing Data, All), I must create 5 separate…
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Is there a good way to show Timesheet values in a nice Dashboard like way? (We use Tempo teams)
Hi all, We have this main project, which can link to many projects issues ("linked by" type), in those issues "dev" users are putting in their hours. What we are trying to do is show this on some sort of dashboard. Currently we've been using Tempo, created a team with certain members then a Tempo report that shows said…
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jira cloud query to sum all story points by sprint and component
i need jira cloud query that calculate the of estimate story points for a sprint and certain component , for example i need to sum all story points of sprint =1234 and component = FE
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Unable to set up Sub-task to Epic time rollup
Hi Atlassian Community, I'm on Jira Software Cloud facing the following issue My Setup: * Hierarchy: Milestone -> Epic → Story → Sub-task Problem - Sub-task time doesn't roll up to Epic Time logged on a Sub-task appears on the Story but never reaches the Epic. Jira's aggregate fields only go 1 level deep, making Epic-level…
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Column chart possible in JIRA
I want to create a dashboard where x-axis will be month through of the year and y-axis will be group of no of incidents which has status (New, inprogress, hold, close)...
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acli jira workitem view/edit hang 3-9 minutes then fail (1.3.40-stable, macOS arm64); REST works in
Environment: acli 1.3.40-stable (also 1.3.13-stable), macOS arm64, Homebrew. Problem: 'acli jira workitem view <KEY> --fields summary' returns "failed to fetch work item details" after ~9 minutes. 'acli jira workitem edit --from-json <file> --yes' fails after ~3 minutes with "<KEY> can't be edited: unknown error". 'acli…
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Disable Jira time-tracking fields from being edited for specific ticket type only
Hi, I am trying to build a project time-tracking framework within Jira. I want original estimates/timelogging to be done only at subtask level. So, when I generate reports, that will automatically aggregate/roll-up both estimates & time spent to the parent task and show % progress/time remaining etc. In order to avoid…
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Kanban principle of Visibility - Blocked
I cannot believe that on the Jira Kanban board (by default) a blocked story has ZERO visible effect on the card layout...! The Kanban principle is based on visibility...! There is a second option of a "flag", but this doesn't really fit, as it can be used for any reason. How do users get round this...? and WHY is this not…
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Unable to edit Automations suddenly. Confirmed that I still have Admin access.
UPDATE Mystery solved! I discovered that, at least for my area, the bi-weekly lock-down on automation editing is by design. Editing is disabled all day Tuesday and part of Wednesday to help maximize performance during bi-weekly sprints. The lock-down lasts approximately 1.5 days, with editing capability restored midway…
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Documentation for Jira Data Center REST API
I'm building a tool that uses the Jira Cloud Platform REST API to access data, e.g. issues, projects, etc.. I want to be able to support Jira Data Center installations too but I'm confused as to which docs to use as reference. For Jira Clould Platform (both v3 abd v2) I'm using this:…